This is how you can dispute the fake review on Google, this is the first step you should take when trying to remove fake or 1-star reviews.Īfter you choose the reason why you want to remove this review from your Google listing then press Send report. If you need to remove a fake review, click the 3 vertical dots on the right side of the review (in the photo above) and click Report review. Press the Contact us button and wait on the chat until a Google agent takes your request, you can usually connect to an agent in less than 10 minutes.

Scroll to the bottom and there should be a button where you can contact Google support via their chat option and then you might be able to talk to Google support on the phone if they contact the phone number you have provided. If you did not write the review then you can not remove the review, only Google or the original writer of the review can delete the review. Once Google makes a decision on your review, it’s usually final, multiple appeals to Google usually fail. Many fake reviews do stay on Google Maps even if you make Google aware with a report and/or dispute. These disputes made to Google can take weeks to be taken care of and sometimes the resolution you are looking for might not happen. You have to manually submit the fake reviews/comments to Google and the process can take multiple weeks before a resolution. Fake reviews happen to a lot of people/brands and more often than you think. Removing fake reviews is part of being a webmaster, you have to periodically remove fake reviews that customers receive on their Google profile.

Removing google reviews